Returns, Refunds and Exchanges Policy
We understand that from time to time you may wish to return a product to us.
We have created 30 days returns policy to enable you to return products to us in appropriate circumstances.
Where you have no other legal right to return a product and receive a refund or exchange, then you will nonetheless be entitled to return a product to us where:
- We receive the returned product within 30 days following the date of purchase of the product;
- The returned product is unused with any labels still attached, and otherwise in a condition enabling us to sell the product as new.
In order to take advantage of your rights under this returns policy, you must:
- Please email firstname.lastname@example.org to request a refund and we will assign you a tracking;
- Mail your returned item to: Good For Babies, 6 Lancing Road, Orpington, Kent, United Kingdom, BR60QT
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
We will give you a refund for the full price of any product properly returned by you in accordance with the terms of this returns policy including the original delivery charges and including the costs of returning the product to us.
Where you return a product in contravention of this policy (and where you do not have any other legal right to return the product):
(a) We will not refund or exchange the product;
(b) We may retain the returned product until you pay to us such additional amount as we may charge for re-delivery of the returned product.
If your clothing item is in new condition, you may exchange your clothing item for a different size or colour. You will not be subject to a restocking fee in this case, but you will have to pay return shipping.
Accepted Methods of Payment
Credit/Debit Card (Visa, Master Card, Maestro, Solo, American Express)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfil your order for any reason your credit card will be refunded.
NSTRUCTIONS ON LEGAL RIGHT TO CANCELLATION Right of return: Within two weeks, without indicating any reason, you can return the goods received by sending back the goods.
This time period begins at the earliest upon receipt of the goods. In any case, the return will be at our expense and risk.
The return shipment must be sent to:
- Good For Babies
- 6 Lancing Road,
- Orpington, BR6 0QT
- United Kingdom
All orders are shipped within 24 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
Royal Mail – Standard and 1st Class signed for
Good For Babies